Call: (866) 687-2258


Welcome to the support center

Welcome to the CALUNIVERSITY Support Center. To better serve our students, we have streamlined our support request process. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required. Please use this form to report any and all technical, administrative, and academic issues that require our attention. We apologize for any inconvenience you may experience and we ensure you that we will work hard to find an efficient and timely resolution to your problem.

Please complete the NEW TICKET form as accurately as possible. To ensure a quick resolution to your problem please try to be as descriptive as possible and note any error messages that you may see on screen. The first time you submit a support ticket to our system you will receive an email with your username and password. Your username will be your unique email address. You can check the status of your submitted ticket by logging into the system with this username and password.

The CALUNIVERSITY Support Team is dedicated to continuously improving your Educational Experience here at the California InterContinental University and will follow up with a status update on your case within 48 hours of submission.


Open A New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the link to the right.

Check Ticket Status

We provide archives and history of all your support requests complete with responses.


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California Intercontinental University
17310 Red Hill Ave. #200 Irvine, CA 92614




California Intercontinental University is accredited by the Distance Education Accrediting Commission. The Distance Education Accrediting Commission is listed by the U.S. Department of Education as a recognized accrediting agency. The Distance Education Accrediting Commission is recognized by the Council for Higher Education Accreditation (CHEA).