Privacy Policy

Last revised: March 11, 2024.

California Intercontinental University is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

California Intercontinental University may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. 

What we collect

We may collect the following information in order to provide information or services to you when using our website information request forms, subscriptions to newsletters, or contacting our customer service representatives by phone. We only collect personally identifiable information that you submit voluntarily.

Online:

  • name and job title
  • contact information including email address and telephone
  • demographic information such as postcode, mailing addresses, preferences and interests
  • See https://caluniversity.edu/apply-online for full details of data collection.

Offline:

  • Before disclosing FERPA-protected information during phone calls, we request two items to verify the student’s identity.

Indirect:

  • Third-party vendors do share information of students who are interested in studying at the University. Only necessary data, e.g. name and contact details, are provided to the University to allow for contact.

We may, from time to time, contract with third party vendors to serve ads to our customers on our behalf across the Internet or to send direct to customers whom we think may be interested in our products or services. To do this, the vendors will collect anonymous information about your visits to our Web site and your interaction with our products and services.

This anonymous information is collected through the use of a cookie or pixel tag, an industry-standard technology used by most major Websites. They may also pool the anonymous information that they collect with other sources of information not collected during your visit to our website, which may include your name and mailing address, for purposes of determining whether you might be interested in receiving direct mail.

Employees and Job Applicants:

We collect personal information in the context of employment and job applications, including but not limited to, contact details, professional qualifications, educational background, and employment history. This information is used for employment-related purposes, such as recruitment, human resource management, payroll, and compliance with legal obligations.

Independent Contractors:

For independent contractors, we collect information necessary to establish, manage, and evaluate the contractor relationship. This includes contact information, payment details, and information related to the services provided.

B2B Interactions:

In our B2B dealings, we collect information about individuals acting in their business capacity. This includes contact information and other relevant details necessary for establishing, conducting, and maintaining business relationships.

What we do with the information we gather

California Intercontinental University collects personal information only with the express consent of the user when they request information from our organization. This information is only used when communicating with users as per their indicated preferences and as needed for service-related communications. We may use the information you provide for:

  • Internal record keeping.
  • To improve our products and services.
  • To send promotional communication about special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • Ensure secure and reliable authentication of students before disclosing FERPA-protected information during phone calls by requesting two items to verify the student’s identity.

Opting Out

California Intercontinental University provides users with the ability to opt-out from communications from any of our newsletters, an opt-out option will either appear at the bottom of a newsletter received by email. To opt-out of the University sharing personal information with third parties for targeted advertising purposes, request an opt-out by calling our main phone number at 1-866-687-2258 or at 101 South Reid Street, Suite 307, Sioux Falls, SD 57103.

 

SMS Communications

At California Intercontinental University, we are committed to maintaining the trust and privacy of our community. As part of our effort to keep you informed and engaged, we offer SMS messaging services that include important updates, degree information, and other university-related information.

Consent to Receive SMS Messages

By opting into our SMS messaging service, you agree to receive text messages from [University Name] to the mobile number you provided. Consent to these messages is not a condition of purchase or admission. You can opt out of receiving messages at any time by following the instructions provided in each SMS message.

How to Opt-In

You can subscribe to our SMS messaging service by:

  • Texting “subscribe” to any of our designated numbers
  • Signing up through our website with your mobile number
  • Providing verbal or written consent during university enrollment

After opting in, you will receive a confirmation message confirming your subscription to our SMS services.

Opt-Out and Unsubscribe

You may unsubscribe from our SMS messaging service at any time by:

  • If you receive an SMS from California Intercontinental University and you would like to opt-out, text “STOP”.

  • Contacting your Student Advisor or the Compliance department (compliance@caluniversity.edu or by calling +1 (949) 359-0065) for assistance

Upon receiving your request to unsubscribe, we will promptly remove your number from our messaging list.

Message Frequency

The frequency of SMS messages will vary based on university events, announcements, and necessary communications. We strive to keep our messages timely and relevant to your interests and needs.

Fees and Charges

Standard message and data rates may apply to any SMS messages sent or received. Please check with your mobile carrier for details about your specific data and message plan.

Privacy and Data Protection

California Intercontinental University is dedicated to protecting your privacy and personal information. We will not share or sell your personal information with third parties for their promotional purposes. Information collected through our SMS service will be used solely for the purpose of sending relevant university communications.

Policy Updates

Our SMS Communications and Privacy Policy may be updated from time to time. We will notify you of any significant changes by updating the date of the policy on our website and, if feasible, sending you an SMS notification.

For any questions or concerns regarding our SMS communications or privacy practices, please contact Student Advisor or the Compliance department (compliance@caluniversity.edu or by calling +1 (949) 359-0065).

Right to Correct

Students have the right to correct the information the University holds about them. If personal contact information is incorrect, students can submit an update using the following Contact Information Update Request form. Alternatively, or for updating sensitive information, students can contact their Student Advisor, or the Compliance department (compliance@caluniversity.edu or by calling +1 (949) 359-0065).

Right to Limit Use of Sensitive Information

Students have the right to limit the use of sensitive information. For more information, students can contact their Student Advisor, or the Compliance department (compliance@caluniversity.edu or by calling +1 (949) 359-0065).

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

CIU Payments

The following describes how your personal information is collected, used, and shared when you visit or make a purchase from pay.caluniversity.edu (the “Site”). 

Personal information we collect 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 

We collect Device Information using the following technologies: 
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

How do we use your personal information? 

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 
– Communicate with you; 
– Screen our orders for potential risk or fraud; and 
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

We also use your personal information to update your ledger in our Student Information System to ensure that your payment made is correctly updated on your student portal.

Sharing your personal Information 

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store–you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

CIU Shop

The following describes how your personal information is collected, used, and shared when you visit or make a purchase from caluniversity.edu/shop (the “Site”). 

Personal information we collect 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 

We collect Device Information using the following technologies: 
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

How do we use your personal information? 

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 
– Communicate with you; 
– Screen our orders for potential risk or fraud; and 
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

Sharing your personal Information 

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store–you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

Behavioral advertising 

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You can opt out of targeted advertising by using the links below: 
– Facebook: https://www.facebook.com/settings/?tab=ads 
– Google: https://www.google.com/settings/ads/anonymous 
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. 

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us. Visit our Contact Us page for contact details.